Terms & Conditions

  1. Contract: The client’s approval for work to commence shall be deemed a contractual agreement between the client and Prime Art House. Important: Approval for the work to commence and payment of the advance fee indicates that the client accepts the terms and conditions outlined in this document. View our Web Design & Development Contract
  1. Clients Responsibilities regarding Copyright: In situations where the client provides images, text, animations, layouts or any other content for their website they are legally responsible for ensuring that this material does not infringe any copyright.
  1. Registration Charges: All third-party costs arising from the registration of a domain name and hosting packages shall be met by the Client. Where we have registered a domain name on the client’s behalf Prime Art House agrees to transfer this domain name to the client immediately upon request and without charge. 
  1. Search Engine Promotion: If Search Engine Optimization has been agreed as part of the contract the client must be aware that Prime Art House is not responsible for ongoing website promotion. Should the client require the site to be promoted on an ongoing basis a separate contract must be agreed. The order in which websites are ranked in the natural search results is controlled by the search engines. While Prime Art House can optimise your site initially for this by making it search engine friendly, it is impossible to make any guarantees on ranking position.
  1. Cancellation: Should the client wish to cancel at any point during the process they shall remain liable for the work that has taken place and shall be invoiced accordingly.
  1. Quotations: The price quoted to the client is for the work specifically agreed on the quotation only. Should the client decide that changes are required after work on the website has commenced there may be a surcharge.
  1. Validity of Quotation: Unless otherwise agreed any quotation provided will be valid for 30 days from the date of receipt.
  1. Payment - Advance Fee: The total cost of the project is required before work can start. Clients should only pay this advance fee if they agree to our terms and conditions. Payment of the advance fee will be taken as an agreement.
  1. Payment - Refund Policy: After work on a website, graphics, or marketing services commences advances are not refundable.
  1. Payment Methods: Unless otherwise agreed, payment is only accepted by check, Credit Card, PayPal, or PayPal Credit. 
  1. Future Support: Your website is offered as a single contract and no guarantee of the availability of future support from Prime Art House is offered unless ongoing support has been agreed. 
  1. Compliance with E-commerce, Accessibility or Other Regulations: We design websites in accordance with the client’s specifications. It is the client’s responsibility to ensure that the website and its content comply with current online trading laws and regulations. We cannot accept responsibility for any failure to comply with laws and regulations related to accessibility, selling online or those related to a specific business or trade. Any further questions on the complexity on compliance need to be brought to your lawyer’s attention. 
  1. Content Policy: All services provided by Prime Art House may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any law is prohibited. This includes, but is not limited to: copyrighted material, trademark, intellectual property, and material we judge to be threatening or obscene, profanity, or material protected by trade secret and other statute without proper authorization. The subscriber agrees to indemnify and hold harmless Prime Art House from any claims resulting from the use of the service which damages the subscriber or any other party.  Sites that promote any illegal activity or present content that may be damaging to any sites or any server on the internet are prohibited. Links to such materials are also prohibited.

Examples of unacceptable content or links:

  • Pirated software
  • Hacker programs or archives
  • Warez sites
  • Illegal MP3's
  • Child Pornography 


Prime Art House reserves the right to change or modify any of these terms or conditions at any time. Should clarification of any of the above be required please contact us.