Website Support Plan

From: $115.00 / month and a $50.00 sign-up fee

  • Layout Coding Updates
  • Website Software Updates
  • Daily Offsite Backups
  • Security & Malware Monitoring
  • Uptime Monitoring
  • Link Monitoring
  • Performance Monitoring & Optimizations
  • Outage & Hacked Site Support
  • Bi-weekly Care Reports
  • 60 Minutes of Phone Tech Support/Website Content Updating Each Month
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Description

Website Updates

  • Automated backups before every update.
  • Management of all core, standard plugins, and theme updates on a weekly or daily basis.
  • Review of the website directly after update implementation to verify no issues occurred as a result.

Backups

  • Daily off-site website backups saved on secure cloud storage using Amazon S3 infrastructure.
  • Daily off-site database backups saved on secure cloud storage using Amazon S3 infrastructure.

Security

  • Implementation of a WAF (web application firewall).
  • Implement of an SSL certification.
  • Email notifications regarding the site’s security status and warnings.
  • Cleanup assistance after a security breach.

Uptime Monitoring

  • If there is a problem identified with uptime or with speed, we will be the first to know and will quickly address it.

Performance Checks

  •  Review of your website load speed and performance

Monthly Content Updating

  • You will receive 60 minutes of phone tech support/website content updating

Monthly Reporting

  • You will receive a full report each month on each of these areas we check and maintain.

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